Refund Policy
Last Updated: April 15, 2025
Effective Date: April 15, 2025
1. Introduction
Thank you for choosing VO3 AI Video Generator (https://vo3.org). We strive to provide an excellent experience. However, we understand that situations may arise where a refund is requested. Please review the following refund policy to determine your eligibility.
2. Eligibility for Refund
You are eligible for a full refund if all of the following conditions are met:
- The refund request is made within 7 days of the original payment date.
- No credits / points from the purchased plan have been used.
3. Non-Refundable Conditions
Your purchase is not eligible for a refund if:
- The refund request is submitted more than 7 days after payment.
- Any portion of the purchased credits / points has already been used.
4. How to Request a Refund
To request a refund, please contact us at[email protected]. Provide your order number, the email address used during purchase, and a brief explanation of your request. We will respond within 3 business days.
5. Processing Time
Approved refunds will be processed to the original payment method within 5-10 business days, depending on your payment provider.
6. Contact Information
If you have any questions regarding this refund policy, we are here to help:
Email:[email protected]
Website:https://vo3.org